Order Confirmation: We will send a confirmation E-mail to the E-mail address provided within 30 minutes of submitting your order.  If not received within 24 hours, please contact Customer Service. A shipping confirmation E-mail will be mailed at the time of shipment with your carrier tracking number.

Credit Card Payment: We accept Visa, Diners Club, MasterCard, American Express and Discover. Your credit card will be charged at the time of shipment. All prices are quoted in US Dollars. Payments must be made in US Dollars.

Minimum Order: Presently there is no minimum order for transaction done entirely on the eStore using a credit card.

      However orders originated through the E-mail ordering or RFQ will be subjected to the in house minimum of $50.00. For orders less than $50.00 a service charge will be applied.

E-mail Order: These are orders done through the E-mail ordering option. The procedure is the same as ordering via credit cards except the orders are E-mailed; do not enter your credit card number. Simply click the E-mail Order option. This option is suitable for customers who would prefer to use an alternative payment plan to the plans available online.

This ordering option is subject to the in house minimum order.

Order Processing: Orders in stock will be shipped the same day if received by 12:00 PM EST Monday through Friday. Orders received after 12:00 PM EST will be shipped the next business day.

Back Orders:To get delivery information on items back ordered, please call our sales department at 800-819-8900 Ext. 468 or 469.

Shipping: All shipments are made via United Parcel Service (UPS). However, other carriers maybe utilized under special circumstances. Please include a valid shipping address, as we cannot ship to a P.O. Box. Allow up to 5-7 business days for ground service.

 Canada & International Countries: The eStore is now readily available to Canada & numerous international countries. Please be reminded to select the appropriate country and region for your delivery.

Sales Tax: Shipments made to New York State addresses are taxable at the rate of 8.625% of total sales, unless a valid tax-exempt number and certificate is supplied.